Under the Nigeria Data Protection Regulation, personal data is defined as:
“Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
Who Is Responsible for Your Personal Information?
BridgeHouse Microfinance Bank Limited uses the personally identifiable information you provide to communicate with you in response to your enquiries, to provide the services you request, and to manage your account. Any personally identifiable information gathered by BridgeHouse Microfinance Bank Limited will be used for these purposes only. We will not disclose or divulge such data outside of BridgeHouse Microfinance Bank Limited, other than to third party providers that assist us in providing the services. BridgeHouse Microfinance Bank Limited does not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes.
Why does BridgeHouse Microfinance Bank Limited need to collect and store personal data?
In order for us to provide you with a service, we need to collect personal data. When you sign up for any BridgeHouse Microfinance Bank Limited Online Solution or other BridgeHouse Microfinance Bank Limited service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, such as our payment services, we require your debit or credit card information. We typically do not store this information and when we do, we maintain the data in encrypted form on secure servers. We may combine the information you submit under your account with information from other BridgeHouse Microfinance Bank Limited services or third parties in order to provide you with a better experience and to improve the quality of our services. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes BridgeHouse Microfinance Bank Limited would contact you for additional consent.
Will BridgeHouse Microfinance Bank Limited share my personal data with anyone else?
BridgeHouse Microfinance Bank Limited only shares personal information with other companies or individuals in the following limited circumstances:
How will BridgeHouse Microfinance Bank Limited use the personal data it collects about me?
BridgeHouse Microfinance Bank Limited will process (collect, store and use) the information you provide in a manner compatible with the Nigeria Data Protection Regulation (NDPR). We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary, but we depend on our users to update or correct their personal information whenever necessary. BridgeHouse Microfinance Bank Limited is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
You can find more information about how we process personal information by referring to the supplementary privacy notices for particular services.
When you access BridgeHouse Microfinance Bank Limited services, our servers automatically record information that your browser sends whenever you visit a website.
When you send email or other communications to BridgeHouse Microfinance Bank Limited, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Under what circumstances will BridgeHouse Microfinance Bank Limited contact me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure.
Can I find out the personal data that BridgeHouse Microfinance Bank Limited holds about me?
BridgeHouse Microfinance Bank Limited at your request, can confirm what information we hold about you and how it is processed. If BridgeHouse Microfinance Bank Limited does hold personal data about you, you can request the following information:
What other data privacy rights do you have?
Although not always absolute, you also have some other rights. At any point, while BridgeHouse Microfinance Bank Limited is in possession of or processing your personal data, you, the data subject, have the right to:
Where a third party is involved in the processing of your personal data, all of the above requests will be forwarded, as appropriate, to the BridgeHouse Microfinance Bank Limited Data Protection Officer.
What forms of ID will I need to provide in order to access this?
BridgeHouse Microfinance Bank Limited accepts the following forms of ID (but not limited to) when information on your personal data is requested: International Passport, driving license, national identity card, permanent voter card.
To contact our Data Protection Officer, kindly address your request to “The Data Protection Officer” at Jina Plaza, Relief Market, Owerri, or send an email to firstname.lastname@example.org